On This Page
1 Introduction
Welcome to SimraCart. These Terms and Conditions ("Terms") govern your access to and use of the SimraCart website, mobile applications, and services (collectively, the "Services"), operated by SimraCart ("we", "us", or "our").
By creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of our Services immediately.
2 Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account or make a purchase on SimraCart. By using our Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement.
3 Account Registration
To access certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your login credentials confidential and secure
- Notify us immediately of any unauthorized use of your account
You are solely responsible for all activity that occurs under your account.
4 Orders & Pricing
All orders placed through SimraCart are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or suspected fraudulent activity.
Prices displayed on our website are subject to change without prior notice. In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel the order and notify you.
5 Payments
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. By providing payment information, you represent that you are authorized to use the chosen payment method and authorize us to charge the full order amount, including applicable taxes and shipping fees.
6 Shipping & Delivery
Estimated delivery times provided at checkout are approximate and not guaranteed. SimraCart is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our reasonable control.
Risk of loss and title for products purchased pass to you upon delivery to the shipping carrier.
7 Returns & Refunds
Eligible items may be returned within 30 days of delivery, provided they are unused and in their original packaging. Refunds are issued to the original payment method within 5–7 business days of us receiving the returned item. Certain items may be excluded from our return policy where noted on the product page.
8 User Conduct
When using our Services, you agree not to:
- Violate any applicable local, national, or international law
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to our systems or another user's account
- Interfere with or disrupt the operation of our Services
- Use the Services for any unlawful or unauthorized purpose
9 Intellectual Property
All content on SimraCart, including text, graphics, logos, images, and software, is the property of SimraCart or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
10 Limitation of Liability
To the fullest extent permitted by law, SimraCart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
11 Privacy
Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using SimraCart, you consent to the practices described in our Privacy Policy.
12 Termination
We reserve the right to suspend or terminate your account and access to our Services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13 Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
14 Governing Law
These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which SimraCart operates, without regard to its conflict of law provisions.
15 Contact Us
If you have any questions about these Terms and Conditions, please reach out to our support team:
- Email: support@simracart.com
- Phone: +44 7429 126197
- Availability: 24/7 - Always Open
Have questions about our Terms?
Our support team is happy to clarify anything before you continue shopping with us.
Contact Support